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How Credit Card
Processing Works
When a consumer makes
an online purchase, the transactions goes through 6 steps. (The
information below is an abbreviated version of what happens during
the transaction.)
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The purchase is made
on a secure and encrypted page to keep the customers information
safe.
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The shopping cart
gathers and compiles the information and sends this information
to the processing company also known as the payment gateway.
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The information is
then verified, processed and sent via the payment gateway to
allow the the transaction to be completed and the credit card to
be charged.
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The credit card
company verifies the card and account information and either
confirms or denies the purchase. If the purchase is denied a
code will be sent back and if the purchase is approved, the
credit card company will acknowledge that the requested amount
will be transferred.
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The payment gateway
will acknowledge the successful purchase and the shopping cart
will then let the customer know of the order status. The payment
gateway will then initiate the fund transfer (settlement) to the
merchant account so that the funds can be deposited in the
merchants bank account.
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The internet
merchant account then collects the funds and makes the transfer
to the appropriate bank account, completing the transaction.
Fees and
Rates
Understanding the fees
and rates associated with an internet merchant account and payment
gateways, can be extremely confusing. While they look complicated
they are actually a lot simpler than you realize. Basically, you
will have three standard fees for both the merchant account and
the payment gateway.
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One time fees
- these are fees normally associated with creating and setting
up your account. These fees normally range from $149.99 to
$199.99 and can be more expensive or waived altogether.
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Monthly fees
- these fees are both fixed and variable. The fixed fees include
monthly gateway and statement fees. Variable fees include
discount rate and per transaction fees. These fees are variable
because they will change from month to month depending on the
number of transactions and total sales.
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Miscellaneous
fees - these fees include termination fees, refund fees,
minimal fees, etc. These fees will be hidden in the fine print
and should be carefully scrutinized.
How to Choose a
Internet Merchant Account Provider
Before getting
started, you should realize that this is a very competitive
industry and merchant account providers want your business. This
means that you should shop around and negotiate the fee structure
before signing. While the list below is not all inclusive, these
are some of the things you should consider before signing.
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How long is the
contract. While most contracts are for 1 year, be on the look
out for 3 or more years of commitment requirements.
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Look for merchants
that have a well established reputation such as
Charge.com
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Find providers that
do not have application fees and are very competitive when it
comes to the fees and rates.
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How helpful is the
sales rep. If the rep cant give specific information on fees and
approval information, you should move on.
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